Privacy Policy

📄Introduction

bd350 operates Bangladesh's trusted online casino and sports betting platform, accessible at bd350.bet. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains, in plain and clear language, how bd350 collects, stores, uses, and protects your personal information.

By registering an account and using any of our services — including cricket betting, live casino, slots, crash games, and payment facilities — you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. This policy applies to all users of bd350, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

📥Information We Collect

To provide you with a safe, compliant, and high-quality gaming experience, bd350 may collect the following categories of personal information:

• Identity information: full name, date of birth, and government-issued identification document details required for account verification.
• Contact information: email address and mobile phone number used for account management, support communications, and transaction notifications.
• Financial information: deposit and withdrawal transaction records, payment method references (e.g., bKash mobile number, Nagad account reference), and account balance history — note that we do not store full card numbers.
• Technical information: IP address, device type, operating system, browser type, and session data collected automatically when you access our platform.
• Behavioral information: gameplay history, betting patterns, game preferences, and platform interaction data used to improve your experience and comply with responsible gaming obligations.

🎯How We Use Your Information

bd350 uses your personal data solely for legitimate operational and compliance purposes. Specifically, we use your information to:

• Create and manage your bd350 account, verify your identity, and process your deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other accepted payment channels.
• Deliver, maintain, and improve our platform services including cricket betting, live casino, slot games, and crash games.
• Comply with anti-money laundering (AML) obligations, fraud prevention protocols, and responsible gaming requirements applicable to online betting platforms operating in Bangladesh.
• Send you transactional notifications, security alerts, and account-related communications. We may also send you promotional messages about bonuses and new games if you have opted in to receive such communications.
• Analyse platform usage data in aggregate form to understand user behavior, improve site performance, and optimize the mobile experience for players across Bangladesh.

🤝Sharing Your Information

bd350 does not sell, rent, or transfer your personal data to third parties for commercial marketing purposes. We may share your information only in the following strictly limited circumstances: with our trusted technology and payment processing partners (such as bKash, Nagad, and Rocket) who are bound by their own privacy obligations and operate under contractual agreements with bd350; with fraud detection and identity verification service providers acting strictly as data processors on our behalf; and with regulatory or law enforcement authorities where we are legally obligated to disclose information.

All third-party service providers engaged by bd350 are required to handle your data with the same level of care and confidentiality as bd350 itself. We do not permit our partners to use your personal data for their own independent marketing or business development activities.

🍪Cookies and Tracking Technologies

bd350 uses cookies and similar tracking technologies to improve your browsing experience and understand how our platform is used. The types of cookies we deploy include:

• Essential cookies: necessary for the site to function correctly, such as maintaining your login session, remembering your language preference, and enabling secure payment flows.
• Analytics cookies: used to collect aggregated, anonymized data about how visitors interact with our site, including page visit frequency, time on page, and navigation paths. This helps us improve the overall user experience.
• Preference cookies: used to remember your platform settings and customizations so that your chosen experience is consistent each time you visit bd350.

You may disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain features of the platform. bd350 does not use third-party advertising or behavioural tracking cookies.

🔐Data Security

bd350 takes the security of your personal data seriously. We implement industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include 256-bit SSL/TLS encryption for all data in transit, secure server infrastructure with access restricted to authorized personnel only, regular security audits and vulnerability assessments, and strict internal data access policies enforced on a need-to-know basis.

While bd350 takes all reasonable steps to protect your data, please be aware that no method of electronic transmission or storage is completely foolproof. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take all necessary remedial action.

👤Your Rights Over Your Data

bd350 respects your rights as a data subject. You are entitled to exercise the following rights with respect to your personal information held by us:

• Right of access: you may request a copy of the personal data bd350 holds about you at any time.
• Right of rectification: if any information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected promptly.
• Right of erasure: under certain conditions, you may request that bd350 delete your personal data. Note that we may be required to retain certain data for legal and compliance purposes even after account closure.
• Right to opt out of marketing: if you no longer wish to receive promotional communications from bd350, you may opt out at any time by contacting our support team or using the unsubscribe mechanism in our messages.

To exercise any of the above rights, please contact us using the support email address provided at the bottom of this page. We will respond to all verified requests within a reasonable timeframe and in accordance with our data handling obligations.

🗄️Data Retention

bd350 retains your personal data for as long as your account remains active, and for a defined period thereafter as required by applicable legal, regulatory, and compliance obligations. Specifically, transaction records and identity verification documents are retained in line with standard financial record-keeping requirements to support anti-money laundering compliance and fraud investigations.

Once the applicable retention period has expired, bd350 will securely delete or anonymize your personal data so that it can no longer be associated with your identity. If you close your account, we will initiate the data deletion process subject to any mandatory retention obligations that remain in effect.

🔞Minors and Age Restriction

bd350 is strictly an adult-only platform. Our services are intended exclusively for individuals aged 21 years or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has accessed or created an account on our platform, please contact us immediately at [email protected] so that we may take prompt action to remove that account and delete any associated personal data. Age verification is a mandatory step during registration, and we reserve the right to request supporting documentation at any time to confirm a player's eligibility.

🔄Changes to This Privacy Policy

bd350 reserves the right to update or amend this Privacy Policy at any time in response to legal developments, changes in our services, or evolving best practices in data protection. When we make material changes to this policy, we will update the "Last Updated" date displayed at the top of this page and, where appropriate, notify affected users via email or a prominent notice on the platform.

Your continued use of bd350 after any changes to this Privacy Policy are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

📬Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd350 handles your personal data, our dedicated support team is available to assist you. We are committed to responding to all privacy-related inquiries promptly and transparently.

You may reach our support team by email at [email protected]. Please include your registered username and a brief description of your request so we can assist you as efficiently as possible. Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours.